Australian Academy of Artificial Intelligence (AAAI) — Privacy Policy

Last Updated: August 2025

1. Introduction

The Australian Academy of Artificial Intelligence (AAAI) values your privacy. This Privacy Policy explains how AAAI collects, uses, discloses, and protects your personal information when you interact with our services, including courses delivered on the Thinkific learning management system.

By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy and the Privacy Act 1988 (Cth).

2. What Information We Collect

We may collect:

  • Personal details: name, email, phone number, billing address.
  • Educational and professional information: enrolment details, course progress, assessment results.
  • Payment details: processed securely via third‑party payment providers (e.g., Stripe, PayPal).
  • Technical information: device type, IP address, browser type, operating system.
  • Usage information: course activity, log‑in times, completion data, credentials earned.
  • Cookies and tracking technologies: to personalise your experience and improve platform performance.

We do not collect sensitive information (such as health records) unless absolutely necessary and with your explicit consent.

3. How We Use Your Information

Your personal information is used to:

  • Provide you with access to AAAI courses and related services
  • Process transactions and manage enrolments
  • Deliver certificates and credentials through third‑party providers (e.g., Sertifier)
  • Monitor course engagement and learning outcomes
  • Send important service notifications and, if consented, marketing communications
  • Comply with legal obligations under Australian law

4. Consent and Your Rights

By providing personal information, you consent to AAAI and Thinkific using it for the stated purposes.

Under the Australian Privacy Principles (APPs), you have the right to:

  • Access your personal information
  • Request corrections if inaccurate
  • Withdraw consent for marketing at any time
  • Make a complaint if you believe your privacy has been breached

Complaints can also be lodged with the Office of the Australian Information Commissioner (OAIC).

5. Disclosure of Information

We may share personal information with:

  • Thinkific (our learning management system provider) to deliver courses
  • Credentialing partners (e.g., Sertifier) to issue certificates
  • Payment processors (e.g., Stripe, PayPal) to manage secure transactions
  • Enterprise clients (only aggregated learner data, unless otherwise agreed)
  • Regulatory authorities when required by law

Some third‑party providers may store or process data overseas (e.g., Canada, United States, European Union). By using our services, you consent to such cross‑border data transfers.

6. Security

We follow industry best practices to protect your data. This includes:

  • Encryption (SSL, AES‑256) for financial information
  • PCI‑DSS compliance for payments
  • Access restrictions and monitoring for personal data

However, no method of internet transmission or storage is 100% secure. You provide information at your own risk.

7. Cookies and Tracking

We use cookies and similar technologies to recognise returning users, customise learning content, and analyse usage trends. You may disable cookies in your browser settings, though some functionality may be lost.

8. Age of Consent

AAAI services are intended for individuals aged 16 and above. If you are under 16, you must have parental or guardian consent to use our Services.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our practices. Updates will be posted on our website with a revised “last updated” date.

10. Contact Us

For privacy‑related requests, complaints, or questions:

[email protected]
Australian Academy of AI
Level 3, 162 Collins Street
Melbourne VIC 3000
Australia

If you are not satisfied with our response, you may lodge a complaint with the OAIC at www.oaic.gov.au.